Privacy Policy
This policy explains how KliverCode collects, uses, stores, and protects personal information. We are committed to transparency and your right to control your data.
business 1. Who We Are
KliverCode Engineering is a digital software studio operating at klivercode.com. We build websites, SaaS applications, mobile apps, and provide ongoing engineering services to clients globally. As the data controller for information collected through our website and services, we are committed to protecting your privacy and handling your data with full transparency.
Contact: studio@klivercode.com
database 2. Data We Collect
We collect data in the following categories depending on how you interact with us:
| Category | Data Points | Source |
|---|---|---|
| Contact Data | Full name, email address, phone number, company name | Forms, email |
| Project Data | Project type, budget range, timeline, project brief | Start Forge form |
| Technical Data | Browser type, device, IP address, pages visited, time on site | Server logs, analytics |
| Communications | Emails, messages, and feedback exchanged with our team | Email, direct contact |
| Contract Data | Signed agreements, payment records, project milestones | Engagement process |
We do not collect sensitive personal data such as government IDs, biometric data, health information, or financial account details except where explicitly required for project execution and disclosed in advance.
manage_search 3. How We Use Your Data
We use your data only for legitimate, defined purposes:
- Responding to project inquiries and evaluating project fit
- Preparing proposals, contracts, and project plans
- Delivering contracted engineering services and support
- Sending project updates, invoices, and progress reports
- Improving website performance and user experience
- Protecting against fraud, abuse, and unauthorized access
- Complying with legal obligations and resolving disputes
We do not sell, rent, or trade your personal data to third parties. We do not use your data for advertising profiling or behavioral tracking beyond basic website analytics.
policy 4. Legal Basis for Processing
We process personal data under the following legal bases:
- Consent — When you voluntarily submit your information via our contact or project forms
- Contract Performance — When processing is necessary to deliver services under a signed agreement
- Legitimate Interest — For improving our website, preventing fraud, and maintaining communication records
- Legal Obligation — When required to comply with applicable laws, tax regulations, or court orders
You may withdraw consent at any time by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
share 5. Sharing and Data Processors
We may share your information with trusted third-party service providers that help us operate our business. All processors are contractually bound to data protection standards. Categories of processors:
- Website hosting and infrastructure providers
- Email and communication platforms
- Project management and collaboration tools
- Accounting and invoicing software
- Analytics platforms (privacy-respecting, aggregated data only)
We do not share your data with marketing networks, data brokers, or social media platforms for advertising purposes. We may disclose data if required by law or valid legal process.
schedule 6. Data Retention
We retain personal data only as long as necessary for the purposes collected:
- Inquiry records: up to 24 months from last contact
- Active project records: duration of engagement plus 36 months
- Financial and contract records: 7 years to meet accounting and tax obligations
- Technical logs: up to 90 days for security and performance purposes
Data is securely deleted or anonymized when retention periods expire. You may request earlier deletion subject to our legal obligations.
cookie 7. Cookies and Tracking
Our website may use the following types of cookies and local storage:
- Essential cookies — Required for basic site functionality (session state, security)
- Performance cookies — Anonymized analytics to understand page usage and improve content
- Preference storage — Saving user settings like theme or language preferences
We do not use advertising cookies, cross-site tracking pixels, or third-party social media cookies. You can control cookies through your browser settings. Disabling essential cookies may affect site functionality. If we integrate analytics tools in the future, this section will be updated with full details and an opt-out mechanism.
security 8. Security
We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- HTTPS encryption for all data in transit
- Access controls and role-based permissions for internal data systems
- Regular security reviews and dependency updates
- Secure deletion of data when retention periods expire
- Incident response procedures for potential data breaches
In the event of a data breach that poses a risk to your rights, we will notify affected individuals and relevant authorities within 72 hours as required by applicable law.
travel_explore 9. International Data Transfers
KliverCode serves clients globally. Your data may be processed in countries outside your own, including countries where data protection laws differ from your jurisdiction. When transferring data internationally, we ensure adequate protections are in place through:
- Standard Contractual Clauses (SCCs) approved by relevant authorities
- Adequacy decisions by relevant data protection authorities
- Explicit consent where required by law
manage_accounts 10. Your Rights
Depending on your location and applicable law, you have the following rights regarding your personal data:
- Access — Request a copy of the personal data we hold about you
- Rectification — Request correction of inaccurate or incomplete data
- Erasure — Request deletion of your data ("right to be forgotten") where applicable
- Portability — Receive your data in a structured, machine-readable format
- Restriction — Request that we limit processing of your data
- Objection — Object to processing based on legitimate interest
- Withdraw Consent — Revoke previously given consent at any time
To exercise any of these rights, email studio@klivercode.com. We will respond within 30 days. We may verify your identity before fulfilling requests.
child_care 11. Children's Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our site, please contact us immediately and we will delete it promptly.
link 12. Third-Party Links
Our website may contain links to third-party websites, tools, or services. This Privacy Policy applies only to klivercode.com. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you use.
update 13. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings. The effective date at the top of this page reflects the most recent revision. For material changes, we will provide notice on our website or via direct communication for active clients. Continued use of our services after changes take effect constitutes acceptance of the updated policy.
mail 14. Contact and Data Protection
For privacy requests, data access inquiries, complaints, or questions about this policy, contact our team directly:
Email: studio@klivercode.com
We aim to respond to all privacy-related requests within 5 business days. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.